Refund policy
Scarfs N Scarf – Exchange & Return Policy
1. Eligibility for Exchange/Return
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Products can be exchanged or returned within 2 days after delivery.
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Items must be unused, unwashed, and in their original packaging.
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Sale items and discounted products are not eligible for return or exchange.
2. Defected or Damaged Items
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Please inspect your product upon arrival.
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If you receive a defective or damaged product, kindly email us at scarfsnscarf@gmail.com or whatsapp us at +92 327 2951121 within 2 days.
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Share the unboxing video and clear defect pictures with your email.
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We will happily refund or exchange the product as you prefer.
3. Exchange Process
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To request an exchange, email us with your order number, reason for exchange, and preferred replacement item.
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Courier/shipping charges for exchange will be borne by the customer.
4. Refunds
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Refunds are only applicable in case of defected/damaged items.
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Customer must send the product back and bear the delivery charges.
- Refunds will be processed within 5–7 working days after inspection.
5. Contact
For any queries, please reach us at scarfsnscarf@gmail.com or whatsapp us at +92 327 2951121